Privacy policy

Promogroupe Inc.
Website type : commerce interentreprises-b2b

The purpose of this privacy policy

The purpose of this privacy policy is to inform users on how we collect, use, store, process, and share your information in relation to this website:

  • The personal data we will collect
  • How we use the data we collect
  • Who has access to the data collected
  • Rights of site users
  • Site cookie policy

This privacy policy operates in parallel with our site's general terms of use.

Applicable laws

This policy complies with the laws set out in the Personal Information Protection and Electronic Documents Act (PIPEDA).


Users agree that by using our site, they consent to:

  • the terms and conditions set forth in this Privacy Policy; and
  • the collection, use and retention of the data listed in this policy.

Personal information we collect

Data collected automatically
No data is collected automatically on our site.

Data collected non-automatically
We may also collect the following data when you perform certain functions on our site:

  • First and last name
  • Date of birth (optional)
  • E-mail
  • Telephone number (optional)
  • Shipping address(es) (optional)
  • Payment information

Such data may be collected using the following methods: forms filled out online.

Please note that we only collect data that helps us achieve the purpose stated in this privacy policy. We will not collect any additional data without first informing you.

How we use your personal information

Personal information collected on our site will be used only for the purposes specified in this policy or as indicated on the relevant pages of our site. We will not use your data beyond what we disclose.

The data we collect when the user performs certain functions may be used for the following purposes: to process an order

With whom we share personal information

We may disclose to any member of our organization such user data as is reasonably necessary to carry out the purposes set out in this policy.

Additional disclosures
We undertake not to sell or share your personal data with third parties, except in the following cases:

  • if required by law
  • if required for any legal proceedings
  • to prove or protect our legal rights

If you follow hyperlinks from our site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

How long do we store personal information?

We do not retain user data beyond what is necessary to achieve the purposes for which it is collected.

How do we protect your personal information?

To protect your security, we have an SSL certificate, and the transactional site is in https.

All data stored in our system is well secured and accessible only to our employees. Our employees are bound by strict confidentiality agreements, and a breach of this agreement would result in the employee's dismissal.

In addition, user passwords are completely inaccessible in the database.

While we take every reasonable precaution to ensure that our user data is secure and that users are protected, there is always the risk of harm. The Internet as a whole can be, at times, insecure and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Your rights as a user

As a user, you have the right to access all your personal data that we have collected. In addition, you have the right to update or correct any personal data in our possession provided it is acceptable under the law.

You may choose to withdraw or change your consent to the collection and use of data at any time, provided that it is legally acceptable to do so and that you have informed us within a reasonable period of time.

How to modify, delete or contest collected data

If you wish to have your information deleted or modified in any way, please contact our Privacy Officer. You will find the contact information of the person in charge at the bottom of this site, under AGENT.

Cookies policy

A cookie is a small file stored on a user's hard disk by the website. Its purpose is to collect data about the user's browsing habits. The "help" section of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable the use of cookies altogether. Since the Web site has been designed to take advantage of cookies, if you set your browser to reject cookies, certain features of the sites may not function properly and you may be required to enter user IDs and passwords more frequently.

We use the following types of cookies on our site:

Functional cookies
We use these to remember any selections you make on our site so that they can be saved for future visits.

Targeting (marketing) cookies
Our online store does not use these cookies which collect data about how you use the site and your preferences for promotional purposes and content targeted to you. On the other hand, sharing YouTube and Vimeo videos on our site requires us to warn you that their site retrieves the user's video playback preferences when viewing them.


This Privacy Policy may be amended from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend that our users check our policy from time to time to ensure that they are aware of any updates.


If you have any questions, please do not hesitate to contact us at the following:
819 604-1080
245, rue François Bourgeois, Victoriaville QC G6T 2G9

Effective date: September 12, 2023

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